Finding Joy

Shipping is free for orders over $150.

Orders placed Monday through Friday (excluding holidays) will be shipped within 2-5 business days once payment has been processed. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. All shipping charges are non-refundable.

Returns and Exchanges

We have a 14-day return policy, which means you have 14 days to return your items for a FULL REFUND. To request a return for store credit, we have a 60-day return policy, which means you have 60 days to return your items for STORE CREDIT. 

To return an item that was purchased online, email us to either receive a refund or store credit. If you are located near our Orlando retail studio, returns and exchanges can be processed in-store.

All return items must be unworn and in their original packaging with their original tags. Check your items immediately after delivery to make sure they are not defective or damaged in any way. If you see an issue with your piece, contact us and we will sort the situation. 

Need an adjustment to your new piece? Email us at hello@doramaejewelry.com for more info.